Which type of investigation should be conducted when issues surrounding an incident may surface requiring administrative action?

• A. Administrative investigation
• B. Criminal investigation
• C. Financial audit
• D. Public relations audit

Answer: (A)

When an incident might lead to internal actions such as policy changes, training needs, or disciplinary measures, the appropriate process is an administrative investigation. This type of inquiry focuses on internal rules, procedures, and workplace behavior to determine what happened, whether organizational policies were violated, and what corrective steps are warranted. It aims to build an objective factual record within the organization and safeguard due process and confidentiality, guiding decisions about internal actions. A criminal investigation is used when there may be illegal activity and involves law enforcement, which is not the primary route for internal discipline. A financial audit reviews financial records and controls, not conduct or policy issues related to an incident. A public relations audit examines external communications and reputation, not internal policy adherence. Therefore, administrative investigation best fits when issues surrounding an incident may surface requiring administrative action.