In this type of violence, the individual may be seeking revenge for what is perceived as unfair treatment by management.

• A. Type IV
• B. Type II
• C. Type I
• D. Type III

Answer: (D)

The main idea here is categorizing workplace violence by who the offender is in relation to the organization. When someone inside the company—an employee or former employee—feels they’ve been treated unfairly by management and acts violently as retaliation, it’s internal violence. This fits the pattern of an employee/ex-employee targeting someone within the organization due to grievances tied to work dynamics.

The other patterns don’t fit as well: violence by someone with no workplace relationship (an external criminal) is about the offender outside the organization; violence by a customer or client involves someone who interacts with the business in a service role but isn’t an employee; violence stemming from a personal relationship outside work (like domestic issues) isn’t driven by workplace management dynamics. Therefore, the correct fit is internal employee/ex-employee violence.