If the offending person in a violent incident is not an employee, which internal contact should you inform first?

• A. The offender's supervisor
• B. Your supervisor
• C. The police
• D. Security team

Answer: (B)

The main idea is to escalate through the internal chain of command right away. When an offender is not an employee, you still start with informing your supervisor so the organization can respond in a coordinated, consistent way. Your supervisor can assess the situation, initiate the incident response plan, coordinate with security and HR, document what happened, and determine if police involvement is necessary. This keeps actions within established procedures and protects your safety and that of others.

Informing the offender’s supervisor isn’t appropriate because they’re not part of your organization and wouldn’t manage your internal response. The police should be contacted if there’s an immediate threat, but they’re not the first internal contact to trigger the formal response. The security team plays a crucial role, but they usually come into the process after your supervisor has been alerted to ensure proper escalation and documentation.